Account responsibilities
You must provide accurate information, protect your credentials, and promptly report suspected unauthorized access. You are responsible for activity performed through your account unless the activity resulted from an OO Flowdesk security failure.
Permitted use
OO Flowdesk supports legitimate writing, editing, research assistance, workflow, and related professional services. You must follow applicable academic, professional, institutional, copyright, privacy, and legal requirements. The platform must not be used for fraud, impersonation, unlawful content, malicious files, or unauthorized access.
Orders and communication
Clients are responsible for clear and lawful instructions. Writers and staff must follow assigned scopes, confidentiality duties, quality requirements, and platform workflow rules. Important project decisions should remain documented in OO Flowdesk.
Pricing and payments
Pricing, payment timing, refunds, revisions, and delivery conditions are governed by the order details and any written quotation or policy shown before payment. Payment functionality may be introduced or changed as approved providers become available.
Files and intellectual property
You must have the right to upload and use submitted material. Ownership and permitted use of delivered work are determined by the applicable order agreement, payment status, and any rights belonging to third parties.
Suspension and service changes
OO Flowdesk may restrict or suspend access to protect users, investigate misuse, enforce these terms, or maintain security. Platform features may change as the service develops, while reasonable efforts will be made to protect active project records.
Contact and disputes
Questions, complaints, and dispute notices should be submitted through the OO Flowdesk contact page so they can be recorded and reviewed.