Information we process
OO Flowdesk processes information needed to provide account access and project workflow services. This may include names, email addresses, profile details, order instructions, messages, uploaded files, deadlines, transaction records, and security or access logs.
How information is used
Information is used to operate accounts, coordinate orders, assign work, provide customer support, secure the platform, maintain records, investigate misuse, and comply with applicable obligations.
Access and sharing
Access is limited according to platform roles and project responsibilities. Client, writer, and administrator access is separated. Information may be shared with service providers only when necessary to operate the platform, deliver email, host infrastructure, process approved payments, or meet legal requirements.
Security and retention
OO Flowdesk uses access controls, secure sessions, encrypted transport, file scanning, audit records, and operational safeguards. Information is retained only as long as reasonably needed for service, security, dispute, accounting, backup, and legal purposes.
Your choices
You may request help with account information, correction, access, or deletion through the contact page. Some records may need to be retained where required for security, financial, dispute, or legal reasons.
Contact
Privacy questions and requests can be sent through the OO Flowdesk contact page.